Tourists: Duty of Care

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Tourists: Duty of Care

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Title: Tourists: Duty of Care
Author: Cyril Peter
Abstract: Abstract Utilising exploratory qualitative research, this paper investigates the need to guarantee sufficient security for tourists. The sense of safety is considered to be important and forms the foundation of Abraham Maslow’s Hierarchy of Needs. Tourists are vulnerable to a certain degree in that they are in a situation where the territory, culture and language are all unfamiliar to them. There is an expectation that their hosts will care of them. That is the hallmark of good hospitality. The crux of this paper is about security vetting staff, suppliers and contractors of the industry. This is the fundamental requirement of any successful security protocol. To study the state of security vetting within New Zealand’s hospitality industry, responses from an exploratory study with eight participants was conducted in 2011 in the lead up to the Rugby World Cup 2011 (RWC 2011). They have been used to write this paper
Date: 2017-06-01


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